53rd ICCA Congress
 
Education
Reed Travel Exhibitions is again our Strategic Partner for this year’s education programme. Their support has helped us create what we’re sure will be ICCA’s strongest and most innovative programme ever.





31/10/2014
14:00 - 18:00Registration [More Info]
 
02/11/2014
16:00 - 17:00UK Ireland Chapter Meeting
 
01/11/2014
08:00 - 18:00Registration [More Info]
08:30 - 13:00Optional City Tour [More Info]
13:30 - 18:00Optional City Tour [More Info]
14:30 - 15:00First Time Attendee Coffee Break
15:00 - 17:30First Time Attendees Introduction Programme (afternoon) [More Info]
17:30 - 19:00ICCA Board of Directors Welcome Drinks for First Time Attendees [More Info]
17:30 - 19:00Accompanying Guests Welcome Reception [More Info]
 
02/11/2014
08:30 - 18:00Registration [More Info]
09:00 - 10:00Congress opening [More Info]
10:00 - 10:45Coffee Break
10:45 - 11:45Destination Marketing Sector Meeting [More Info]
10:45 - 11:45Meetings Management Sector Meeting [More Info]
10:45 - 11:45Meetings Support Sector Meeting [More Info]
10:45 - 11:45Venues Sector Meeting [More Info]
10:45 - 11:45Transport Sector Meeting [More Info]
11:45 - 12:00Short break [More Info]
12:00 - 13:00SE01 Destination Marketing: Content going viral! [More Info]
12:00 - 13:00SE02 Meetings Management: Ethics of RfPs from Associations and reasons for outsourcing [More Info]
12:00 - 13:00SE03 Venues: Look in the mirror, what do you see? [More Info]
12:00 - 13:00Business Exchange [More Info]
13:00 - 14:30Lunch - Sponsored by International Meetings Review [More Info]
14:30 - 15:30SE04 Destination Marketing: The Convention Bureau of the future - be prepared to adapt to the new challenges [More Info]
14:30 - 15:30SE05 Meetings Management: As a Meetings Management Sector Member, do you know how to get the best out of ICCA? [More Info]
14:30 - 15:30SE06 Venues: How venue business models and event-management practices influence clients’ ability to maximise ROI from their meetings [More Info]
14:30 - 15:30Business Exchange [More Info]
15:30 - 16:00Coffee Break
16:00 - 17:00African Chapter Meeting [More Info]
16:00 - 17:00Asia Pacific Chapter Meeting [More Info]
16:00 - 17:00Central European Chapter Meeting [More Info]
16:00 - 17:00France - Benelux Chapter Meeting [More Info]
16:00 - 17:00Iberian Chapter Meeting [More Info]
16:00 - 17:00Latin American Chapter Meeting [More Info]
16:00 - 17:00Mediterranean Chapter Meeting [More Info]
16:00 - 17:00Middle East Chapter Meeting [More Info]
16:00 - 17:00North American Chapter Meeting [More Info]
16:00 - 17:00Scandinavian Chapter Meeting [More Info]
16:00 - 17:00UK/Ireland Chapter Meeting [More Info]
17:00 - 17:15Short break
17:15 - 18:30ICCA General Assembly [More Info]
19:30 - 22:00Welcome Reception [More Info]
 
03/11/2014
08:30 - 17:30Registration
09:00 - 10:15MMWUC Monday Morning Wake up Call [More Info]
10:15 - 11:00Coffee Break
11:00 - 12:30ME01 Neuromarketing - How cutting edge marketing is exploiting new scientific understanding of how the brain functions [More Info]
11:00 - 12:30ME02 Innovative approaches to Corporate Social Responsibility in the meetings business (Run in partnership with Green Meetings Industry Council) [More Info]
11:00 - 12:30ME03 Meet, Greet and Prosper [More Info]
11:00 - 12:30ME04 Designing meetings to generate genuinely new knowledge [More Info]
11:00 - 12:30ME05 Young Professional Exchange Programme - A win/win formula to increase competitiveness [More Info]
11:00 - 12:30ME06 Return on Investment: Do you really know what meetings ROI means? [More Info]
11:00 - 12:30ME07 ICCA Data Workshop - An Introduction [More Info]
12:30 - 14:00Lunch - Sponsored by IMEX [More Info]
14:00 - 15:30ME08 The Power of Rituals: In Life; in organisations; at meetings and events [More Info]
14:00 - 15:30ME09 Managing your brand essentials – lessons from the world’s top companies [More Info]
14:00 - 17:30ME10 Fundamentals of association bidding for cities: half-day mini conference [More Info]
14:00 - 17:30ME11 CEO Deep Dive: Leadership in a complex world: half-day mini conference [More Info]
14:00 - 17:30ME12 Advanced international association bidding: half-day mini conference [More Info]
14:00 - 17:30ME13 PCO focus: Association meetings = Risky business for PCO's (In partnership with IAPCO): half-day mini conference [More Info]
15:30 - 16:00Coffee Break
15:30 - 17:30ME14 Outside the box - Olympic themed centre and Hotel Gloria [More Info]
16:00 - 17:30ME15 Introduction to CMP - Certified Meeting Professional [More Info]
16:00 - 17:30ME16 Overcoming the FEAR factor: Boost your personal confidence [More Info]
16:00 - 17:30ME17 How to make your ''ICCA Member'' branding have more impact [More Info]
17:45 - 18:45Best Cities Knowledge Exchange ''Meetings Industry & Economic Transformation''
17:45 - 18:45Ungerboeck (closed fringe meeting) [More Info]
17:45 - 18:45Malaysian Committee (closed fringe meeting)
17:45 - 18:45Australian Committee (closed fringe meeting)
17:45 - 18:45Japan Committee
17:45 - 18:45WPCOA
17:45 - 18:45Business Exchange [More Info]
19:00 - 19:30Transfers to Istanbul CAT Night [More Info]
19:30 - 00:00Istanbul CAT night [More Info]
22:00 - 01:00Transfers to official hotels
 
04/11/2014
08:30 - 17:30Registration
09:00 - 10:15ICCA Best Marketing Award [More Info]
10:15 - 11:00Coffee Break
11:00 - 12:30TE01 Corporate meetings: Their evolution as a business tool [More Info]
11:00 - 12:30TE02 BrainTank! Creative solutions for common problems [More Info]
11:00 - 12:30TE03 Harnessing the power of location aware, proximity and wearable computing for your event [More Info]
11:00 - 12:30TE04 Intellectual Capital: Theory and practice and its impact on destination competitiveness [More Info]
11:00 - 12:30TE05 Is ''Unsafe'' the new ''Normal'' for our industry? [More Info]
11:00 - 12:30TE06 ICCA Data Workshop: An introduction [More Info]
11:00 - 12:30TE07 Brand-new congress centre showcase [More Info]
12:30 - 14:00Lunch [More Info]
14:00 - 17:30TE08 Healthcare meetings: Hot issues: half day mini conference [More Info]
14:00 - 15:30TE09 Big Data Part 1: The big picture [More Info]
14:00 - 15:30TE10 PR Excellence: Learning from the best [More Info]
14:00 - 15:30TE11 What to do when your destination is too small for your events [More Info]
14:00 - 15:30TE12 Practical ways to win more corporate meeting bookings [More Info]
14:00 - 15:30TE13 Meetings industry advocacy: How loudly are you shouting? [More Info]
15:30 - 16:00Coffee Break
16:00 - 17:30TE14 ICCA's got talent! [More Info]
16:00 - 17:30TE15 How can you help associations reach more participants with hybrid events? [More Info]
16:00 - 17:30TE16 Moderators, facilitators, rapporteurs: Key roles in the modern meeting [More Info]
16:00 - 17:30TE17 ICCA Data Workshop: An introduction [More Info]
16:00 - 17:30TE18 Big Data Part 2: ICCA's Big Data projects and plans [More Info]
17:45 - 18:45Best Cities Board Meeting (closed fringe meeting)
17:45 - 18:45Alliance of Brain Cities (closed fringe meeting)
19:30 - 20:00Transfers to Turkish Delights Night [More Info]
20:00 - 00:00Turkish Delights Night [More Info]
22:00 - 00:00Transfers to official hotels
 
05/11/2014
09:00 - 16:00Registration [More Info]
09:15 - 10:15Copenhagen Denmark Lecture [More Info]
10:15 - 11:00Coffee Break
11:00 - 12:30WE01 International association strategies for going global [More Info]
11:00 - 12:30WE02 The Future of Now: Business predictions from the star contributors to Social Media Week [More Info]
11:00 - 12:30WE03 Small and nimble [More Info]
11:00 - 12:30CANCELLED: WE04 Emerging models of association type meetings [More Info]
11:00 - 12:30WE05 Tomorrow's competitive city: Alternative strategies for economic development [More Info]
11:00 - 12:30WE06 ICCA tools training: How to use Big Data, statistics tool and the PR Kit [More Info]
12:30 - 14:00Lunch
14:00 - 15:30WE07 New models of collaboration [More Info]
14:00 - 15:30WE08 CRM systems for destinations in the age of mobile and social [More Info]
14:00 - 15:30WE09 How to stop really annoying your meeting clients [More Info]
14:00 - 15:30WE10 All or nothing: Getting things right during the final presentation [More Info]
15:30 - 16:00Coffee Break
16:00 - 17:00Closing Ceremony
17:00 - 18:00Next Destination Reception [More Info]
 
06/11/2014
09:00 - 13:30Optional City Tour [More Info]